Privacy Policy — Renovate My Probate

Information We Collect

When you visit our website, request our free guide, or contact us to discuss your inherited or probate property, we may collect information you voluntarily provide, including:

Your name, email address, and phone number
Property address and details relevant to your real estate or renovation inquiry
Messages, questions, or details you share with us by phone, email, text, or web form
Basic technical information such as browser type, device, and pages visited on our site

How We Use Your Information

We use the information we collect to:

Respond to your inquiry and provide the real estate and renovation services you requested
Send you requested resources, such as our free guide, by email
Contact you by phone, email, or text message regarding your inquiry, property, or an active service engagement
Improve our website, communications, and the services we offer
Comply with applicable legal, regulatory, and licensing obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use our site and to improve your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the site may not function properly without them.

Third-Party Sharing

We do not sell, rent, or share your phone number or personal information with third parties for promotional or marketing purposes. Your information is used solely to provide real estate and renovation services to you. Data will not be sold or shared with third parties for promotional or marketing purposes. This applies to all visitors and customers, regardless of state of residence — not only California residents.

We may share information with trusted service providers who help us operate our business — such as scheduling tools, email/SMS delivery platforms, contractors, and title or escrow companies directly involved in your transaction — solely for the purpose of completing the services you have requested. We may also disclose information if required to do so by law.

SMS Terms & Conditions

If you provide your phone number, you may receive text messages and phone calls from Renovate My Probate. By opting in, you agree to the following terms:

We use SMS to respond to your real estate or renovation inquiry, confirm appointments and consultations, send reminders, and notify you of schedule updates or other important changes.
You can cancel the SMS service at any time. Just text "STOP" to the number you received messages from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at james@livewellhomesca.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read this Privacy Policy.

Consent to receive text messages or calls is never a condition of purchasing any property, product, or service from us. Text messaging opt-in information and consent will not be shared with third parties for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the information below. California residents may have additional rights under the California Consumer Privacy Act (CCPA); please contact us to make a request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Renovate My Probate — A LiveWell Homes Program
Phone: (909) 610-5470
Email: james@livewellhomesca.com
Serving Los Angeles & Orange County, California